Workday HRIS Systems Specialist-Level2-3

This position will facilitate communication with Workday Support or third party vendors on any inquiries, bugs, or issues

Utilize VLOOKUP, pivot tables, and other Excel features for the purposes of data validation or investigation

Have an understanding of the critical business processes and how to manage the Workday HR and Payroll integrations

Perform HR, Payroll configuration changes on the Workday platform

Develop and maintain reports within the Workday platform

Understanding of mobile technology and ability to support users on those platforms

Purpose of the job

• Leads or participates in corporate projects as they relate to the HR division. Acts as a point of reference for complex HR system, processing issues, working with multiple resources to resolve. Workday experience is preferred, but not required. On behalf of internal and external customers, gathers and documents business requirements, provides research and analysis related to project/production issues, conducts user acceptance testing (UAT), and acts as a liaison between business customers, external customers, project teams, IT, and outside vendors. Communicates with all levels within the division. Supports assigned financial area on day-to-day reporting and system issues.

REQUIRED QUALIFICATIONS

Required Work Experience

• 5 years of experience in human capital management (HCM)/payroll systems (levels 2-3) WORKDAY
• 3 year of experience in a role with demonstrated ability to communicate with diverse groups of people inside and outside of the business (levels 2-3)
• 3 years of experience in finance, human capital management (HCM)/payroll systems, WORKDAY or related field as an analyst with experience in system configuration, reporting, and integrations (level 1)

Required Education (All Levels)

• Associate’s Degree in accounting, business, computer technology, mathematics or related field

Required Licenses

• N/A

Required Certifications

• N/A

PREFERRED QUALIFICATIONS

Preferred Work Experience (All Levels)

• 1 year of WorkDay HCM experience strongly preferred
• 7 years of experience in human capital management (HCM)/payroll systems, finance, or financial systems
• 5 years of experience on project teams with demonstrated ability to communicate with diverse groups of people inside and outside the business
• 1 year of experience in project management

Preferred Education (All Levels)

• Bachelor’s Degree in accounting, business, computer technology, mathematics or related field

Preferred Licenses

• N/A

Preferred Certifications

• N/A

ESSENTIAL job functions AND RESPONSIBILITIES

Level 1

• Write and review business requirements, flow specifications or change requests
• Write test scripts, perform testing and post-production validation
• Conduct research and analysis for issue resolution relating to financial applications including reporting and process efficiencies. Track all items through to resolution.
• Perform security/system administration duties as required for financial applications.
• Provide first or second level support for internal/external customers
• Utilize problem-solving skills to improve procedures and processes, resolve system deficiencies and implement enhancements
• Act as a liaison between external/internal customers and IT; communicate system and process changes to business areas

Level 2

• Develop moderate complex (e.g. multiple departments/systems) business requirements on large projects and flow specifications with limited management direction.

• Provide subject matter expert (SME) advice related to HR systems in the prioritization of workload or issue research.
• Facilitate and/or create new operational procedures and processes resulting from advancing technologies or capabilities.
• Lead small to medium size projects; act as UAT Coordinator including test strategy and plan development
• Interpret design specifications for comparison against defined business needs to ensure compatibility, consistency and completeness
• Resolve differences between customers and other team members in order to achieve organizational and project goals
• Utilize existing reporting tools to develop and execute data queries for ad hoc requests; understand data source structures
• Support multiple segments of business
• Mentor Level 1 Analysts

Level 3

• Develop complex (e.g. multiple departments/systems) business requirements on large projects and flow specifications with little to no management direction.
• Decompose high-level project information and evaluates project components to forecast work effort required
• Act as lead business analyst for large or complex projects with minimal guidance from manager
• Interpret business and technical design specifications and resolve conflicts that arise when compared against the defined needs of the business.
• Fully support all business segments
• Proactively seeks opportunities to improve processes and procedures in support of customer satisfaction and corporate goals
• Mentor Level 1 and 2 Analysts

ALL LEVELS

• Each progressive level includes the ability to perform the essential functions of any lower levels.
• The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements. Participate in on-call rotation.
• Perform all other duties as assigned.