Job Description

Blue Cross Blue Shield of Arizona is a local, independent Blue Cross Blue Shield Association and a not-for-profit health insurance company headquartered in Phoenix. Founded in 1939, the company has more than 1,800 dedicated employees throughout its Phoenix, Tucson, Chandler and Flagstaff offices. Providing health insurance products, services and networks to more than 1 million Arizonans, Blue Cross Blue Shield of Arizona offers various health plans for individuals, families, and small and large businesses. Blue Cross Blue Shield of Arizona also offers Medicare supplement plans to individuals over age 65.

Blue Cross Blue Shield of Arizona helps to fulfill its mission of improving the quality of life of Arizonans by delivering a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

Internal Use:

TECH 28-29

Purpose of the job

  • Under limited direction, perform necessary activities to ensure all test automation development responsibilities are completed in support of divisional needs. 



1.    Required Work Experience
Level 1    Level 2    Level 3    
1 year    3 years    5 years    Training (lev 1) / experience (levs 2 - 3) in development using an OOP language
1 year    3 years    5 years    Proficient programming in VBScript and/or OOP language  
    1 year    3 years    Experience integrating test automation approach into Agile delivery environment

2.    Required Education
*     High-School Diploma or GED in general field of study
3.    Required Licenses
*     N/A 
4.    Required Certifications
*     N/A 
1.    Preferred Work Experience
Level 1    Level 2    Level 3    
2 year    5 years    7 years    Experience with in-depth test automation development
2 year    5 years    7 years    Proficient programming in VBScript and/or OOP language  
    3 years    5 years    Experience leading test automation efforts

Preferred Education

  • Bachelor’s Degree in Computer Science, Engineering, Business Administration, or related field

Preferred Licenses

  • N/A

Preferred Certifications

  • N/A


Level 1

  • Designs, develops, configures, and maintains automated test frameworks and custom test solutions
  • Tests individual frameworks, programs, automation scripts and configurations (i.e., unit level testing)
  • Debugs automation frameworks/scripts and resolves technical issues
  • Documents technical solutions within test frameworks and custom test solutions
  • Leverages critical thinking to identify problems and recommend corresponding solutions
  • Modifies detailed test scripts/modules/applications/frameworks with high quality
  • Programs scripts/modules/applications with a high level of confidence
  • Maintains solid knowledge and develops expertise in one or more application areas with respect to automated testing tools and techniques
  • Is knowledgeable and effective in following established testing practices and processes
  • Coordinates test runs, prioritizing work, defines and manages defect reporting and resolution
  • Aligns the appropriate automated testing solution to most effectively and efficiently evaluate the acceptance criteria
  • Provides estimation on effort to create new or update existing automation tests
  • Determine estimates of effort and impacts for a variety of solutions
  • Contribute to technical discussions and decisions
  • Provide status, as requested, during regular meetings
  • Develop, deliver and assist others in delivering test results reports
  • Create and maintain reporting dashboards and produces appropriate management reporting

Level 2

  • Perform as subject matter/technical expert on test automation development
  • Determines programming impact on existing systems/automation frameworks
  • Programs scripts/modules/applications using a high level of technical expertise
  • Provides advice on automation tools/techniques, feasibility and implementation, process improvements as well as maintenance plans
  • Drives creative and innovative technical concepts to mechanize workflows from ideation to operational tools, designed with the capability to be reusable, maintainable, and efficient
  • Plans, coordinates and manages overall testing approach and strategy for projects and programs
  • Track industry trends and developments
  • Give oral presentations, organize project meetings and conduct demonstrations to various levels of users and management

Level 3

  • Provides technical consulting on complex projects, frameworks and design patterns
  • Creates or modifies procedures to solve complex problems
  • Contributes strategic vision and integrates a broad range of IT application and automation framework development ideas throughout the organization
  • Is sought out as a resource for resolution of unique or complex IT automation framework and application development problems involving multiple disciplines
  • Coordinate complex testing efforts spanning multiple departments


  • Each progressive level includes the ability to perform the essential functions of any lower levels and mentor employees in those levels.
  • The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements. Includes on-call rotation duties.
  • Perform all other duties as assigned



Required Job Skills

  • In-depth experience with HP Quality Center, HP UFT or Open source test automation tools e.g. Selenium, Cucumber
  • Expert understanding of critical test automation concepts
  • Understanding of scripting languages for test automation e.g., Ruby, Java, other OOP languages
  • Have an understanding of application design practices and procedures
  • Have general knowledge of software testing practices and procedures
  • Knowledgeable with test automation frameworks and automation design patterns
  • Strong working knowledge of web technologies, client/server, .NET and database systems
  • Deep knowledge of all phases of test lifecycle
  • Knowledge of underlying web technologies including HTTP, HTML, and JavaScript
  • Knowledge of Software Configuration Management (SCM) practices

Required Professional Competencies

  • Ability to rapidly pick up new technologies
  • Must have strong system engineering skills
  • Able to work effectively with a broad range of technical and business resources
  • Able to work independently with minimal supervision
  • Must be well organized and efficient with excellent judgment and decision-making skills
  • Must have flexible schedule and be a team player
  • Must have strong interpersonal skills with excellent verbal and written communication skills
  • Proven ability to deliver products with highest quality and on time

Required Leadership Experience and Competencies

  • Ability to build synergy with a diverse team in an ever-changing environment
  • Facilitate and resolve customer requests and inquiries for all levels of stakeholders


Preferred Job Skills

  • N/A

Preferred Professional Competencies

  • N/A

Required Leadership Experience and Competencies

  • N/A

Our Commitment

BCBSAZ does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank You

Thank you for your interest in Blue Cross Blue Shield of Arizona.  For more information on our company, see  If interested in this position, please apply.

Imagine doing life-changing work and helping more than one million Arizonans live healthier and longer lives. That’s the kind of satisfaction you’ll find when you work here. Our exceptional teams in Phoenix, Tucson, Chandler, and Flagstaff have been transforming healthcare for more than 80 years. Explore what's possible with a career at Blue Cross® BlueShield® of Arizona

Posted 16 Days Ago

Full time


Application Instructions

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