Job Description

Awarded the Best Place to Work 2021, Blue Cross Blue Shield of Arizona helps to fulfill its mission of improving the quality of life of Arizonans by delivering a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

This remote work opportunity requires residency, and work to be performed, within the State of Arizona.

About the Job:

Blue Cross Blue Shield of Arizona (BCBSAZ) is urgently hiring a full-time, remote within the state of Arizona, Proposal Manager to lead a team responsible for completing proposals (RFPs) received from brokers, consultants, or employer groups, as well as bid intake and geographical information analysis.

The remote work opportunity requires residency, and work to be performed, within the State of Arizona.

Purpose of the job

  • Manages a team with responsibility for completing proposals (RFPs) received from brokers, consultants or employer groups, as well as bid in-take and geographical information analysis.

Qualifications

REQUIRED QUALIFICATIONS

Required Work Experience

  • 10 years of experience in Procurement, Benefits Administration, Marketing, Sales, or related field

Required Education

  • Bachelor's Degree in Marketing, Business, or related field

Required Licenses

  • N/A

Required Certifications

  • N/A

PREFERRED QUALIFICATIONS

Preferred Work Experience

  • 7 years of experience in healthcare insurance
  • 5 years of experience of working with brokers and health benefit consulting firms

Preferred Education

  • Master’s Degree in Marketing, Business, or related field of study

Preferred Licenses

  • N/A

Preferred Certifications

  • N/A

ESSENTIAL job functions AND RESPONSIBILITIES

  • Manage a diverse team under general direction of department leadership with sales and analytical responsibilities for securing new business and retaining current clients
  • Allocate team resources to accommodate current and potential workload to ensure that the highest quality work is produced while limiting overtime
  • Provide insights and recommendations to Sales based on the team’s analyses (e.g., Trend Reports, Win/Loss Reports, Procurement Calendar Views and utilization of tools)
  • Facilitate vendor searches and reviews, specifically related to Consortiums and Association services
  • Develop project briefs for team initiatives with minimal management involvement
  • Ensure corporate messages are used in Marketing produced materials
  • Develop KPI dashboards and track progress against performance
  • Develop and track and reconcile budgets for all areas of accountability
  • Manage and oversee contracts for services used by the team
  • Have advanced knowledge about medical products and networks, and a good working knowledge of clinical programs and value based arrangements
  • Assist senior RFP specialists directly with jumbo RFPs
  • Facilitate benefit review working sessions for new complex large group sales opportunities
  • Foster and improve collaboration and efficiencies with SMEs responsible for participating in RFPs
  • Develop a proficient understanding of BCBSAZ specialty products--beyond medical
  • Manage RFP response database, including ongoing cycle refresh of content
  • Oversee and develop workflow processes when team interfaces with third parties in which BCBSAZ does business
  • Develop strategic annual team plans aligned with company goals with minimal management invovled
  • Fill in as needed for department leadership
  • Play a leadership role within the department to reinforce department goals and team morale
  • Recruit, screen, recommend  and hire candidates
  • Onboard and train new staff to acquaint them to the roles and responsibilities of the entire team
  • Mentor staff to assist with professional development
  • Work with Marketing Communications and Corporate Communications to find opportunities to leverage one another’s programs and materials
  • Review RFPs to ensure brand and voice follow guidelines
  • Hold team to high standards and error free work
  • Track, refine and report progress on initiatives for executive view
  • Assess competitors’ product/service to assist in differentiating BCBSAZ 
  • Perform all other duties as assigned
  • Work a full-time schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements

REQUIRED COMPETENCIES

Required Job Skills

  • Ability to lift up to 25 pounds
  • Advanced Microsoft Office skills - Word, Excel, and PowerPoint
  • Superior writing skills, including knowledge of Associated Press style

Required Professional Competencies

  • Possess strong overall financial acumen 
  • Stay up-to-date on current events and link back to BCBSAZ issues
  • Able to performance manage staff
  • Knowledge of strategic planning process, including demonstrated success in writing and implementing plans
  • Confident presenting to executive leadership
  • Handle high pressure situations with decorum
  • Posses strong project management and time-management skills
  • Able to work independently in a fast-paced environment, while coordinating multiple projects within the assigned deadlines

Required Leadership Experience and Competencies

  • Push self and others to improve performance, quality and other standards
  • Develop strong partnerships throughout the company
  • Influence cross-functionally to achieve goals
  • Seek out new ideas, vendors, technology to test and pilot to keep practices current
  • Develop close working relationships with leadership within Sales, Implementation, Underwriting and other departments
  • Mentor other team managers
  • Participate in trade groups and develops relationships to further BCBSAZ objectives
  • Look at the broadest possible view of an issue/challenge and impact on the future
  • Lead and take unpopular stand if it supports company objectives
  • Desire to help other teams/departments come up with solutions for challenges they face
  • Is seen as a trusted advisor at all levels of leadership
  • Takes accountability for team’s errors and develops action plans to mitigate future reoccurrences
  • Can maneuver through complex political situations effectively 
  • Manage problems before it causes large disruptions in the team
  • Help build and foster employee morale within and outside of the department

PREFERRED COMPETENCIES

Preferred Job Skills

  • Advanced knowledge of the Arizona health insurance market

Preferred Professional Competencies

  • Create analysis of complex data for executive management

Preferred Leadership Experience and Competencies

  • Create team strategies to advance initiatives throughout organization

Our Commitment

BCBSAZ does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona.  For more information on our company, see azblue.com.  If interested in this position, please apply.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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