Job Description

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. BCBSAZ offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

This position is hybrid within the state of AZ only.  This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona.

Purpose of the job

  • This position is primarily responsible for coordinating and processing information relating to new and renewing group processes, in addition to assisting Sales staff with internal administrative duties.


Required Work Experience
  • 3 years of experience in a health care related field

Required Education

  • High-School Diploma or GED in general field of study

Required Licenses

  • Active, current, and unrestricted AZ Department of Insurance Disability and Life License
  • Valid Arizona Driver’s License with acceptable driving record

Required Certifications

  • N/A


Preferred Work Experience
  • 3  years of experience in a health insurance organization

Preferred Education

  • Associate's Degree in general field of study

Preferred Licenses

  • N/A

Preferred Certifications

  • N/A



  • Review and complete electronic work objects to ensure internal departments receive information on a timely basis.    Ensure all required documentation is attached to work objects.
  • Generate and process disclosure packets relating to group business.
  • Coordinate internal process relating to distribution and execution of group master contracts and amendments.
  • Scan and index sales documents
  • Maintain accurate and timely updates to systems and reports
  • Maintain effective working relationship with internal and external customers
  • Demonstrate and maintain current working knowledge of BCBSAZ benefit plans, systems, procedures, forms and manuals.
  • Assist account managers with health fairs and Q & A sessions at group meetings as needed.
  • Meet quality, quantity and timeliness standards to achieve department performance goals as defined within the department guidelines.

  • The position requires a full-time work schedule.  Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
  • Perform all other duties as assigned.



Required Job Skills

  • Intermediate skill in use of office equipment including copier, fax machine, scanner, and telephones
  • Intermediate PC proficiency
  • Intermediate skill in word processing and spreadsheet software

Required Professional Competencies

  • Prioritize and organize in a high volume department
  • Communicate professionally to both internal and external customers
  • Adapt to new software application and a changing workflow environment
  • Follow and accept instruction and direction
  • Establish, contirbute and maintain a positive and productive work environment
  • Establish and maintain working relationships in a collaborative team environment
  • Maintain privacy and confidentiality

Required Leadership Experience and Competencies

  • N/A


Preferred Job Skills

  • Advanced skill in word processing and spreadsheet software

Preferred Professional Competencies

  • Knowledge of sales computer systems

Preferred Leadership Experience and Competencies

  • N/A

Our Commitment

BCBSAZ does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona.  For more information on our company, see  If interested in this position, please apply.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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