Release Manager

Level 1 

• Manage risks and resolves issues that affect release scope, schedule, and quality 

• Develop scripts and automation tools used to build, integrate, and deploy software releases to various platforms 

• Participate in CAB meetings to discuss release scope and/or roadblocks  

• Administrates Azure DevOps tool and manages key information such as build and release procedures, dependencies, and notification lists 

• Facilitate a bi-weekly production release call, coordinate development team implementations, and deploy Azure DevOps releases into production. 

• Manage relationships and coordinate work between different teams 

• Participate in continuous improvement activity 

• Participate in corporate quality programs 

• Requires on call rotation and evening shifts 

• The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.  

• Perform all other duties as assigned 

Level 2 

• Work with developers to resolve build/deployment errors and application troubleshooting  

• Knowledgeable in IIS and server application configuration 

• Continually identifies and implements efficiencies and process improvements in the release process 

• Participate or lead small to medium scoped projects 

• Stay current on new developments in technology-related industries  

Level 3 

• Ensure the organization leverages internal tools and applications effectively 

• Research, analyze, track, and resolve moderately complex production problems 

• Create moderately complex ad-hoc reports for internal usage and external usage 

• Research new software development and configuration management methodologies and technologies and analyzes their application to current configuration management needs 

• Coordinates and leads medium to large projects across multiple teams 

Level 4 

• Coordinates and leads day to day activities for all Release Managers on the team.   

Required Job Skills 

• Understanding of IT-specific project practices including SDLC and/or AGILE 

• Advanced interpersonal, written, oral communication skills, and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. 

• Experience in developing and deploying project best practices, policies, procedures, and processes. 

• Demonstrated vision in problem solving to support independent and effective decisions 

• Change Management process and policies 

Required Professional Competencies 

• Advanced knowledge of software development lifecycle 

• Demonstrated ability to coordinate cross-functional work teams toward task completion 

• Demonstrated effective leadership and analytical skills 

• Advanced process-oriented and analytical skills 

• Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints. 

• Perseverance in the face of resistance or setbacks 

• Effective interpersonal skills and ability to maintain positive working relationship with others 

• Facilitate and resolve customer requests and inquiries for all levels of management within the Corporation.  

• Foster synergy with a diverse team in an ever changing environment. 

Required Leadership Experience and Competencies 

• N/A 

Preferred Job Skills 

• Knowledge of HIPAA regulations 

• Prior QA experience 

• Understanding of how managed projects align with strategic vision 

Preferred Professional Competencies 

• Ability to adapt to shifting priorities, demands, and tight timelines through analytical and problem-solving capabilities 

• Demonstrated vision in problem solving 

• Ability to manage a solution and just not a checklist 

• Advanced systems research and analysis expertise  

• Impeccable project management skills 

• Solid technical ability and problem-solving skills 

• knowledge of internal departments and operations 

• Ability to provide mentoring and peer review to junior team members 

• Ability to build lesson plans and deliver lessons to junior team members