Job Description

Awarded the Best Place to Work 2021, Blue Cross Blue Shield of Arizona helps to fulfill its mission of improving the quality of life of Arizonans by delivering a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

This remote work opportunity requires residency, and work to be performed, within the State of Arizona.

The remote work opportunity requires residency, and work to be performed, within the State of Arizona.

Purpose of the job

The Release Manager is a critical role that owns the Release Management lifecycle. This includes procedures, process improvements, scheduling, coordinating, and the management of releases across the enterprise for multiple applications across various portfolios.  The Release Manager Job function works collaboratively with all participants in software development projects and is supportive of developers and testers as they set up their build dev/test environments. This position also works with IT management to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments.

Qualifications

REQUIRED QUALIFICATIONS

Required Work Experience

Experience in release and/or project management

Level 1

2 years

Level 2

3 years

Level 3
4 years

Experience in information systems operations environment in systems analysis or development preferred

Level 2

2 years

Level 3
3 years

Experience in TFS and/or Azure DevOps administration

Level 2

2 years

Level 3
3 years

Experience working hands-on with all aspects of the SDLC and/or Agile Framework

Level 1

2 years

Level 2

3 years

Level 3
4 years

Experience working with multiple cross-functional teams in a highly collaborative environment.

Level 1

2 years

Level 2

3 years

Level 3
4 years

Required Education

  • High School Diploma or equivalent GED

Required Licenses

  • N/A

Required Certifications

  • N/A

PREFERRED QUALIFICATIONS

Preferred Work Experience

Experience in Release Management, Project Management, and/or IT Management

Level 2

3 years

Level 3

4 years


Experience in TFS and/or Azure DevOps administration

Level 2

3 years

Level 3

4 years

Experience working hands-on with all aspects of the SDLC and/or Agile Framework

Level 2

3 years

Level 3

4 years

Preferred Education

  • Bachelor’s Degree in Computer Science, Information Systems, Business, or related field

Preferred Licenses

  • N/A

Preferred Certifications

  • N/A

ESSENTIAL job functions AND RESPONSIBILITIES

Level 1

  • Manage risks and resolves issues that affect release scope, schedule, and quality
  • Develop scripts and automation tools used to build, integrate, and deploy software releases to various platforms
  • Participate in CAB meetings to discuss release scope and/or roadblocks
  • Administrates Azure DevOps tool and manages key information such as build and release procedures, dependencies, and notification lists
  • Facilitate a bi-weekly production release call, coordinate development team implementations, and deploy Azure DevOps releases into production.
  • Manage relationships and coordinate work between different teams
  • Participate in continuous improvement activity
  • Participate in corporate quality programs
  • Requires on call rotation and evening shifts
  • The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
  • Perform all other duties as assigned

Level 2

  • Work with developers to resolve build/deployment errors and application troubleshooting
  • Knowledgeable in IIS and server application configuration
  • Continually identifies and implements efficiencies and process improvements in the release process
  • Participate or lead small to medium scoped projects
  • Stay current on new developments in technology-related industries

Level 3

  • Ensure the organization leverages internal tools and applications effectively
  • Research, analyze, track, and resolve moderately complex production problems
  • Create moderately complex ad-hoc reports for internal usage and external usage
  • Research new software development and configuration management methodologies and technologies and analyzes their application to current configuration management needs
  • Coordinates and leads medium to large projects across multiple teams

REQUIRED COMPETENCIES

Required Job Skills

  • Understanding of IT-specific project practices including SDLC and/or AGILE
  • Advanced interpersonal, written, oral communication skills, and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
  • Experience in developing and deploying project best practices, policies, procedures, and processes.
  • Demonstrated vision in problem solving to support independent and effective decisions
  • Change Management process and policies

Required Professional Competencies

  • Advanced knowledge of software development lifecycle
  • Demonstrated ability to coordinate cross-functional work teams toward task completion
  • Demonstrated effective leadership and analytical skills
  • Advanced process-oriented and analytical skills
  • Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.
  • Perseverance in the face of resistance or setbacks
  • Effective interpersonal skills and ability to maintain positive working relationship with others
  • Facilitate and resolve customer requests and inquiries for all levels of management within the Corporation.
  • Foster synergy with a diverse team in an ever changing environment.

Required Leadership Experience and Competencies

  • N/A

PREFERRED COMPETENCIES

Preferred Job Skills

  • Knowledge of HIPAA regulations
  • Prior QA experience
  • Understanding of how managed projects align with strategic vision

Preferred Professional Competencies

  • Ability to adapt to shifting priorities, demands, and tight timelines through analytical and problem-solving capabilities
  • Demonstrated vision in problem solving
  • Ability to manage a solution and just not a checklist
  • Advanced systems research and analysis expertise
  • Impeccable project management skills
  • Solid technical ability and problem-solving skills
  • knowledge of internal departments and operations
  • Ability to provide mentoring and peer review to junior team members
  • Ability to build lesson plans and deliver lessons to junior team members

Preferred Leadership Experience and Competencies

  • N/A

Our Commitment

BCBSAZ does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona.  For more information on our company, see azblue.com.  If interested in this position, please apply.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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