Job Description

Awarded the Best Place to Work 2021, Blue Cross Blue Shield of Arizona helps to fulfill its mission of improving the quality of life of Arizonans by delivering a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

The remote work opportunity requires residency, and work to be performed, within the State of Arizona.

Purpose of the job

Responsible for providing technical and business support to the Inter-Plan / Blue Card executive.  This role will support the IPE program, including collaborating with all lines of business, including segment leaders in the Individual, Group, Self-Funded and Government segments.  Works with the IPE to ensure success in delivery of Association requirements, execution of Mandates, tracks, and reports internal and external commitments and supports the execution of business plans. Works with business partners internally and externally to develop and monitor metrics of success and create solutions and remove barriers to ensure business goals are met.



Required Work Experience
  • 6 years of experience in healthcare
  • 5 years of management experience, including major project development
  • 5 years of experience in tactical compliance execution - Corporate Compliance, Medicare/Medicaid Compliance
Required Education
  • Bachelor’s degree in business, healthcare administration, finance, or related field
Required Licenses
  • N/A
Required Certifications
  • N/A


Preferred Work Experience
  • Business, financial, or operational control mapping
  • Auditing
  • Enterprise Risk Management
  • 5 years of experience in healthcare operations, sales, marketing, and product development
  • 5 years of management experience
Preferred Education
  • Master’s degree in business, healthcare administration, or related field
Preferred Licenses
  • N/A
Preferred Certifications
  • N/A


  • Plan, direct, and manage projects and associated activities to ensure goals and objectives are accomplished within prescribed time frames and funding parameters.
  • Participate and lead Mandate evaluation and assessment, determining project implementation.
  • Collaborate with Project Management team to meet Mandate execution.    
  • Apply sound project management principles and demonstrate solid time management skills. 
  • Track and manage projects using Gantt charts, RAID logs, and other tracking / communication tools. 
  • Create and deliver Mandate presentations to multiple levels of leadership. 
  • Produce clear & accurate documentation, including status reporting, for any projects assigned. 
  • Work collaboratively with all stakeholders and communicate effectively across the organization. 
  • Take projects from initial conception to final implementation or in some instances take over a project mid-flight to ensure it stays on track and through successful implementation  
  • Define and document project scope, objectives, detailed project schedules, budget needs, and status reports.   
  • Confer with stakeholders, product owners, and other parties as needed to outline schedules, dependencies, convergence, and assignments to ensure each project is being planned and communicated clearly.   
  • Provide tactical and strategic input on overall planning and systems-related projects.
  • Produces and keeps updated project artifacts like MS Project schedules and SharePoint sites to drive accurate and visible dashboarding.  
  • Provide input for team member performance reviews.  
  • Lead complex enterprise-wide projects and/or programs  
  • Assist management in production support and project resource planning. 
  • Identify new opportunities or processes leveraging agile principles for AES to continue to continuously improve. 
  • Evaluate high-level project information and assess project components to identify software delivery, business and vendor teams that may be impacted. 


Required Job Skills

  • Expert written and verbal communications.
  • Basic PC proficiency.
  • Basic skill in word processing, presentation, and spreadsheet software.
  • Basic skill using departmental BCBSAZ and BCBSA software.

Required Professional Competencies

  • Comfortable with collaboration
  • Ability to make proactive strategic analysis
  • Collaborative style, coupled with an unwillingness to accept "no" and a natural aptitude for creative solutions.
  • Ability to quickly identify, troubleshoot, and resolve issues.
  • Management skills in an operationally changing environment, with drive for results based on planned objectives
  • Strong understanding of issues facing the healthcare industry and ability to assess risk and opportunities to BCBSAZ.
  • Strong analytical and problem-solving skills.
  • Knowledge of project management and process improvement methodologies, decision-making tools, planning tools, and data analysis tools. 
  • Strong customer service skills.
  • Interpersonal skills that allow for harmonious relationships with providers, members and coworkers.
    • Recognize strategic opportunities and use data to make timely and sound decisions.
    • Flexibility and willingness to adjust to shifting demands/priorities.
    • Ability and experience to assimilate multiple new functions, services, projects and systems while maintaining existing systems and programs.

Required Leadership Experience and Competencies

  • High standard of performance while pursuing aggressive goals
  • Principled leadership and sound business ethics


Preferred Job Skills

  • Advanced PC proficiency.
  • Advanced skill in word processing, presentation, and spreadsheet software.

Preferred Professional Competencies

  • Federal and State Mandate experience
  • Corporate Compliance

Preferred Leadership Experience and Competencies

  • N/A

Our Commitment

BCBSAZ does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona.  For more information on our company, see  If interested in this position, please apply.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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