Job Description

Blue Cross Blue Shield of Arizona is a local, independent Blue Cross Blue Shield Association and a not-for-profit health insurance company headquartered in Phoenix. Founded in 1939, the company has more than 1,800 dedicated employees throughout its Phoenix, Tucson, Chandler and Flagstaff offices. Providing health insurance products, services and networks to more than 1 million Arizonans, Blue Cross Blue Shield of Arizona offers various health plans for individuals, families, and small and large businesses. Blue Cross Blue Shield of Arizona also offers Medicare supplement plans to individuals over age 65.

Blue Cross Blue Shield of Arizona helps to fulfill its mission of improving the quality of life of Arizonans by delivering a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

Internal use only: Grades GEN 16-17

Purpose of the Job:

Define and oversee a set of projects that focuses on developing program objectives and strategy. This will require leading other project managers, product owners, scrum masters and IT managers impacted by the program throughout

the delivery life cycle from preplanning to program closure. The programs are complex, require development across multiple systems and collaboration across multiple divisions within BCBSAZ.

Essential Functions:

Use sound project management methodology and demonstrate solid time management skills.

* Track and manage projects using Gantt charts and other tracking / communication tools.

* Assist with creation of presentations.

* Assist with projects from initial conception to final implementation.

* Assist with documentation of project scope, objectives, project plans, schedules, resource plans, and or status reports.

* Track and update action items, risks and issues logs.

* Scribe and distribute meeting minutes.

* Schedule project meetings and maintain meeting calendar.

* Update project SharePoint site.

* Communicate with IT and Business stakeholders.

* Perform all other duties as assigned


1. Required Work Experience/Skills

· Experience in project/program coordination or business process experience and/or experience in volunteerism,

course work or leadership roles with project work.

2. Required Education

* High-School Diploma or GED in general field of study

3. Required Licenses

* N/A

4. Required Certifications

* N/A


1. Preferred Work Experience/Skills

* 2 years project/program coordination or business process experience.

2. Preferred Education

* Bachelor’s Degree in Computer Science, Information Systems, Business, or related field.

3. Preferred Licenses

* N/A

4. Preferred Certifications

* N/A


1. Required Job Skills

* Intermediate PC proficiency

* High level proficiency in Microsoft Office.

* Basic knowledge of Microsoft Project.

* Basic project management concepts and methods.

2. Required Professional Competencies

* Analytical skills to support independent and effective decisions

* Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.

* Perserverance in the face of resistance or setbacks.

* Creativity and innovative problem-solving abilities

* Effective interpersonal skills and ability to maintain positive working relationship with others.

* Verbal and written communication skills and the ability to interact professionally with a diverse group, executives,

managers, and subject matter experts.

* Systems research and analysis. Ability to write and present business documentation.

* Experience and judgment necessary to plan and accomplish goals.

* Ability to maintain confidentiality and privacy.

* Analytical knowledge to generate reports based on available data and make decisions based on reported data.

* Build synergy with a diverse team in an ever changing environment.

3. Required Leadership Competencies

* N/A


1. Preferred Skills

* Advanced skill in use of office equipment, including copiers, fax machines, scanner and telephones.

* Advanced PC proficiency.

* Advanced knowledge of Microsoft Applications and Suites, Windows Server, and Microsoft SQL databases.

* Advanced knowledge of Microsoft Project.

* Solid problem solving skills.

* Strong documentation and communication skills.

2. Preferred Professional Competencies * N/A

3. Preferred Professional Competencies

* N/A

Our Commitment

BCBSAZ does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank You

Thank you for your interest in Blue Cross Blue Shield of Arizona.  For more information on our company, see  If interested in this position, please apply.

Imagine doing life-changing work and helping more than one million Arizonans live healthier and longer lives. That’s the kind of satisfaction you’ll find when you work here. Our exceptional teams in Phoenix, Tucson, Chandler, and Flagstaff have been transforming healthcare for more than 80 years. Explore what's possible with a career at Blue Cross® BlueShield® of Arizona

Posted 30+ Days Ago

Full time


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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