Job Description

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. BCBSAZ offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

This remote work opportunity requires residency, and work to be performed, within the State of Arizona

Purpose of the job

  • Performs extensive Individual Segment product and network analyses in support of the total medical cost position through analysis of medical expense reports, drill downs of trend drivers and execution of key initiatives designed to address access, affordability and competitive market positioning.


Required Work Experience

  • Level 1: Three years of experience in business analysis, health insurance, product development or related field
  • Level 2: Five years of experience in business analysis, health insurance, product development or related field

Required Education

  • High School Diploma or Equivalency

Required Licenses

  • N/A

Required Certifications

  • N/A


Preferred  Work Experience

  • All Levels:  Experience with medical cost trend analysis and/or health care provider contract analysis.
  • Level 1: Five years of experience in product development or business analysis with a health insurer
  • Level 2: Eight years of experience in product development or business analysis with a health insurer

Preferred Education

  • Bachelors Degree

Preferred Licenses

  • N/A

Preferred Certifications

  • N/A


LEVEL 1 - Product Affordability Analyst - Individual Segment 

  • Analyze provider and customer data sets and dashboards to recommend and drive solutions to strengthen the affordability of BCBSAZ Individual Segment product and network offerings
  • Identify, analyze, interpret and validate trends and patterns in Individual and Family Plan utilization across provider panels, care settings and other categories, advising segment leadership team of affordability challenges and potential mitigating actions
  • Work closely with both Corporate and Segment cost of care management teams to identify new areas of opportunity and incorporate approved initiatives to ensure affordability of BCBSAZ Individual Segment product and network offerings
  • Collaborate with Analytics team to design and develop tools and reports that lend valuable insights leveraging a combination of internal and external data
  • Collaborate with Analytics and Provider Network teams to identify providers and locations practicing high value care for inclusion in current or future Exclusive Network offerings
  • Deliver drill-down analytics in a proactive and timely manner based on emerging results
  • Support segment leadership decision-making and adoption of approved cost-savings initiatives by matrix partners
  • Create compelling presentations, memos and white papers to put forward proposals and educate the organization
  • Act as liaison between Individual Segment and other areas of the organization related to select projects and priorities


  • Develop multi-year strategies, priorities and roadmap to optimize Individual Segment product networks
  • Serve as product network advocate for segment, creating and presenting promotional messaging and education to internal and external stakeholders
  • Drive and bring to market complex and critical initiatives aimed at improving the access and affordability of BCBSAZ Individual Segment product and network offerings with minimal oversight
  • Maintain top-level knowledge of competitive, health care delivery and consumer landscapes, identifying market opportunities and competitive gaps


  • Each progressive level includes the ability to perform the essential functions of any lower levels
  • The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
  • Perform all other duties as assigned.


Required Job Skills

All Levels:

  • Intermediate PC proficiency
  • Intermediate proficiency with Microsoft Office, including Excel, Word and PowerPoint
  • Strong research and organizational skills
  • Advanced problem-solving and investigative skills
  • Ability to communicate effectively, both orally and in writing
  • Ability to collaborate with team members and business stakeholders at all levels of the organization
  • Basic understanding of provider data and contracting principles

Required Professional Competencies

Level 1:

  • Ability to analyze and interpret data
  • Ability to work quickly and accurately
  • Ability to manage multiple, simultaneous responsibilities
  • Ability to cultivate and maintain productive working relationships with business partners
  • Ability to make decisions and solve problems while working under pressure
  • Ability to work at a high level with minimal supervision

Level 2:

  • Advanced analytical skills necessary to generate insights and recommendations based on available data
  • Excellent professional and interpersonal skills, including the ability to interface with senior/executive level management
  • Excellent presentation and communication skills
  • Strong influencing abilities to manage internal partners and ensure promised deliverables are achieved.
  • Ability to work at a high level without supervision

Required Leadership Experience and Competencies

All Levels:

  • Translate daily work into overall company goals and objectives
  • Matrix management skills with the ability to reinforce positive environments
  • Ability to make decisions in a timely manner, sometimes with incomplete information and under tight deadlines
  • Ability to influence key stakeholders to accomplish key objectives


Preferred Job Skills

  • Detailed knowledge of benefit designs especially as it relates to Health Care Reform (ACA).
  • Basic understanding of standard medical coding
  • Familiarity with provider network design processes and strategies

Preferred Professional Competencies

  • N/A

Preferred Leadership Experience and Competencies

  • N/A

Our Commitment

BCBSAZ does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona.  For more information on our company, see  If interested in this position, please apply.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online