Job Description

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

This position is hybrid within the state of AZ only.  This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona.

PURPOSE OF THE JOB

  • Deliver and Support systems and technology for financial planning and analysis.
  • Manage long-term implementations and integrations between systems, vendor applications, and financial institutions.
  • Analyzing complex business problems and assessing how automated systems can solve them.
  • Completing highly technical, detailed business requirements for new systems or change requests.
  • Empower employees with no-code and low-code tools.
  • Oversee production support for finance processes and applications, working with business and technical teams.
  • Think "digital by default" with an eye towards hyper automation.
  • The ideal candidate will have strong technical and business knowledge to be able to guide the team along with the ability to organize the team’s work to satisfy customers.

REQUIRED QUALIFICATIONS

Required Work Experience
  • 5 years of experience in technical service management
  • 5 years of experience enhancing Cloud SaaS solutions
  • 2 years of experience in supervisory role

Required Education

  • H.S Diploma or GED

Required Licenses

  • N/A

Required Certifications

  • N/A

PREFERRED QUALIFICATIONS

Preferred Work Experience

  • 5 years of experience in accounting and finance
  • 3 years of experience in healthcare industry with a strong understanding of financial operations
  • 5 years of experience in managing and developing effective teams 
  • Understanding of Agile methodology and project management.

Preferred Education

  • Bachelor’s degree in finance, Accounting, Business, or Information Systems field of study

Preferred Licenses

  • N/A

Preferred Certifications

  • N/A
 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

  • Manage the teams supporting and enhancing Financial Planning & Analysis software.
  • Create and maintain roadmaps for assigned technologies and systems in collaboration with customers.
  • Lead efforts to utilize technology to develop and/or redesign processes, procedures, and systems. Identify improvement opportunities and generate requirements.
  • Accountable for rigorous acceptance testing for changes managed within assigned area.
  • Define and implement quality assurance procedures for all assigned activities. Implement quality assurance measures to check adherence to assure continuity, including across lines-of-business when appropriate.
  • Establish and meet short- and long-term department goals in accordance with overall company objectives and divisional strategic planning.
  • Develop and monitor budgets related to system projects and improvements, as well as the overall budget for the department.
  • Develop staff, establishing performance goals, regular follow up with staff and year-end performance evaluations.
  • Maintain effective relationships with internal and external customers. Assure service level agreements are established, monitored, and managed effectively particularly with external vendors. Implement action plans to resolve any issues preventing the area from meeting goals.
  • Assure the proper change management protocols are followed by to maximize benefit and alleviate unnecessary disruption to the organization and the external customers.
  • Provide recommendations in the development and design of new system logic to support legislative activity, customer requests, finance policy changes, corporate system changes, etc.
  • Oversee the development of business requirements to support system and/or process change.
  • Coordinate the identification, prioritization, and resolution of issues with the various business areas and vendors
  • The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
  • Perform all other duties as assigned.

REQUIRED COMPETENCIES

Required Job Skills

  • Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones
  • Intermediate PC proficiency
  • Intermediate proficiency in spreadsheet, database and word processing software

Required Professional Competencies

  • Work with all levels of management and functional areas in BCBSAZ and understand the potential implications of system changes to those areas
  • Customer service skills to deal with sensitive and difficult customer situations
  • Independent thinker with strong oral, verbal and interpersonal communication skills
  • Basic understanding of information systems, business processes and the key drivers and measures for success
  • Strong decision analytical skills.
  • Working knowledge of finance systems and processes.
  • Ability to create business requirements, technical specifications, test plans and test scripts.
  • Maintain confidentiality and privacy.
  • Capable of investigative and analytical research
  • Analytical knowledge necessary to generate reports based on available data and then make decisions based on reported data

Required Leadership Experience and Competencies

  • Provide leadership, promote teamwork, meet objectives and exercise independent judgment
  • Experience leading and implementing projects and working collaboratively with other departments and levels of administration
  • Strong organizational and management skills
     

PREFERRED COMPETENCIES

Preferred Job Skills

  • Managing remote staff
  • Implementation or Support of Oracle Planning and Budgeting System on Fusion Cloud (Hyperion)
  • Implementation or Support of Oracle PCM on Fusion Cloud
  • Implementation or Support of OneCloud Integration Chains
  • Integration of Cloud SaaS systems
  • Advanced usage of Microsoft Collaboration and Sharing tools (MS Teams, SharePoint, Office 365, Power Automate, Power Query, Power Apps, Forms)
  • Familiarity with data integration tools like Workiva and Alteryx.
  • Foundational understanding and usage of simple scripting languages like SQL and Python

Preferred Professional Competencies

  • Experience working in or collaborating with a Financial Planning and Analysis organization.
  • Demonstrates flexibility, anticipates customer needs and effectively communicates in a timely manner consistent with the business strategy
  • Advanced planning and decision analysis skills
  • Skilled at engaging with challenging clients who have diverse needs and priorities.
  • Creativity and problem-solving skills
  • Develop methods and processes to disseminate complex information
  • Plan and manage business strategy effectively and thoroughly
  • Mentor less experienced staff
  • Advanced understanding of information systems, business processes and the key drivers and measures for success
  • Advanced analytical and diagnostic skills. Develop solutions by applying accepted processes or is able to create new approaches to leverage technology from abstract information.
  • Advanced project management skills
  • Created and managed communities of practice and centers of excellence to promote learning and development across an organization.

Preferred Leadership Experience and Competencies

  • Identify long term resources and training needs while fostering opportunities for staff growth promote and supports the overall quality principles, strategy and vision.
  • Empower associates at all levels and encourage innovation and risk taking
  • Develop an enthusiastic and positive work environment
  • Negotiation and influencing skills with the ability to create win/win situations
  • Resource management skills
  • Providing functional and technical leadership to teams managing data flows and integration

Our Commitment

AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona.  For more information on our company, see azblue.com.  If interested in this position, please apply.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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