Job Description

Blue Cross Blue Shield of Arizona is a local, independent Blue Cross Blue Shield Association and a not-for-profit health insurance company headquartered in Phoenix. Founded in 1939, the company has more than 1,800 dedicated employees throughout its Phoenix, Tucson, Chandler and Flagstaff offices. Providing health insurance products, services and networks to more than 1 million Arizonans, Blue Cross Blue Shield of Arizona offers various health plans for individuals, families, and small and large businesses. Blue Cross Blue Shield of Arizona also offers Medicare supplement plans to individuals over age 65.

Blue Cross Blue Shield of Arizona helps to fulfill its mission of improving the quality of life of Arizonans by delivering a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.




  • Expand and develop knowledge through exposure to the roles within the Desktop User Services team
  • Participate on work teams, contribute to projects and initiatives, and perform various tasks as needed by the assigned unit/department.
  • Research, analyze, track and resolve basic information technology problems pertaining to Desktop Systems. (Hardware and Software)
  • Respond to user requests for service, troubleshoot problems and help the department in life cycling tasks.
  • Learn area’s direct flow; and how it affects surrounding systems and operational areas
  • Participate in small projects
  • Assist in maintaining records and process documentation
  • Provide information to customers, management and co-team members by telephone, in written form, e-mail or in person.

BCBSAZ does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Skills / Requirements

  1. Required Work Experience
  • N/A
  1. Required Education
  • Junior/Senior level high school student
  • GPA of 3.0 or higher
  1. Required Licenses
  • Valid state issued identification
  1. Required Certifications
  • N/A
  1. Required Job Skills (Applies to All Levels)
    • Basic skill in use of office equipment, including copiers, fax machines, scanner and telephones
    • Intermediate PC and Printer proficiency
  • Basic knowledge of computer operating systems
Ability to lift 20 pounds and strength / mobility necessary to setup and arrange computer equipment

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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