Job Description

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:

  • Hybrid People Leaders: must reside in AZ, required to be onsite at least once per week

  • Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month

  • Onsite: daily onsite requirement based on the essential functions of the job

  • Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building

Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per month.

This position is remote/hybrid within the state of AZ only

Purpose of the Job 

The Health Promotion Coordinator is responsible for tasks related to increasing compliance with performance measures and promoting comprehensive health care for members from birth to age 21.    

 

Qualifications 

REQUIRED QUALIFICATIONS 

Required Work Experience 

  • 1 year of experience in health insurance, or other health care related field 

Required Education 

  • High-School Diploma or GED in general field of study 

Required Licenses 

  • N/A 

Required Certifications 

  • N/A 

PREFERRED QUALIFICATIONS 

Preferred Work Experience 

  • 1 year of experience in a managed care organization or related healthcare delivery system 

Preferred Education 

  • N/A 

Preferred Licenses 

  • N/A 

Preferred Certifications 

  • N/A 

 

 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES 

  • Enter information from the tracking forms into the Medical Management System 

  • Process Referrals  

  • Forward specific referrals to appropriate departments   

  • Maintain database and documentation 

  • Enter and update data in the Immunization database  

  • Outreach made to the parent/guardian of members whose immunizations are not up-to-date 

  • Contact members via telephone and/or mail on child health and wellness related topics  

  • Communicate with providers on member related issues 

  • Follow up calls are made to members who do not show to their scheduled doctor visit to identify possible obstacles to attending scheduled visits 

  • Outreach to members referred to services to verify that needs have been met 

  • Perform all other duties as assigned  

  • The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements 

 

Competencies 

REQUIRED COMPETENCIES 

Required Job Skills 

  • Knowledge of Medicaid regulations and guidelines 

  • Knowledge of childhood immunization requirements 

  • Familiarity with medical terminology 

  • Computer experience in Microsoft Excel, Word, Outlook  

  • Effective time management skills  

  • Problem solving abilities 

  • Ability to prioritize work tasks to adhere to deadlines and identified time frames 

  • Typing 35-40 wpm 

Required Professional Competencies 

  • Effective interpersonal and communication skills 

  • Work cooperatively, positively, and collaboratively in an interdisciplinary team  

  • Work respectfully and positively with members 

Required Leadership Experience and Competencies  

  • N/A 

 

PREFERRED COMPETENCIES 

Preferred Job Skills 

  • Knowledge of the AHCCCS EPSDT program 

Preferred Professional Competencies 

  • N/A 

Preferred Leadership Experience and Competencies  

  • N/A 

Our Commitment

AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona.  For more information on our company, see azblue.com.  If interested in this position, please apply.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online