Job Description

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

This position is hybrid within the state of AZ only.  This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona.

PURPOSE OF THE JOB

  • As a member of delivery team, supports new development/project and production support, as the highest-level technology domain expert. Assesses business requirements; collects and identifies technical specifications; and develops technology solutions. Envisions and creates solutions that meet requirements; models pieces and infrastructure and points of integration; proves feasibility of a design; creates design artifacts required to deliver and maintain infrastructure; guides solution through to completion, implementation, and support in production.
  • With Application Development teams and Infrastructure, ensures new technology solutions are designed for optimal access and usefulness, and leverages existing technologies for specific technical domain(s), and understands system-wide impacts. Assists in near/mid-term roadmap creation, to address gaps and move towards future state architecture to support growth, optimization and innovation.

REQUIRED QUALIFICATIONS

Required Work Experience
  • 10 years of experience designing, building, and supporting large IT enterprise environments
  • 5 years of experience designing large-scale infrastructure and enterprise level solutions
  • 3 years of experience in IS/business experience, programming, engineering and/or systems analysis and a strong background in Infrastructure components such as Storage, Servers, Network and Virtualization

Required Education

  • High-School Diploma or GED in general field of study

Required Licenses

  • N/A

Required Certifications

  • N/A

PREFERRED QUALIFICATIONS

Preferred Work Experience

  • 3 years of experience in an Enterprise Architecture role
  • 3 years of experience with deployment / administration of Microsoft technologies

Preferred Education

  • Bachelor’s degree in computer science, Information Systems, or related field

Preferred Licenses

  • N/A

Preferred Certifications

  • Technical Certifications in Microsoft SQL
  • ITIL v3+ Practitioner Certification
 

 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

  • Understand and document high-level requirements of the business and drive the definition of standards and best practices working with the Infrastructure and Application development teams.
  • Establish domain specific standards, near/mid-term strategy, and roadmaps (0-18 months), in adherence to, and in support of Enterprise standards, strategy and roadmaps.
  • Assist in creating the vision for future state technologies and architecture and participate in setting Enterprise standards and mid/long-term strategy/roadmaps (18-60 months), acting as domain specific subject matter experts.
  • Responsible for domain specific content/collateral, based on the EA standards/ methodologies, to document the current state and future state architecture.
  • Develop technology specifications and ensure that new technology solutions are designed for optimal access and usefulness, and leverage existing technologies when possible.
  • Apply architectural and engineering concepts to design a solution that meets operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability and manageability.
  • Participate and lead research and development efforts (proofs of concept, prototypes), as subject matter experts, when introducing new technologies.
  • Provide technical expertise to propose level of effort projections, work breakdown structures and technical resource planning for proposed and current work to support the Project Management Office (PMO) and Project Review Board (PRB) Processes.
  • Educate and influence others in order to gain buy-in on proposed solutions.
  • Provide input to management throughout the project management lifecycle (PMLC).
  • Assist managers with developing the service level agreements (SLAs) and deployment of key performance measures.
  • Participate in various phases of the SDLC to perform QA/architectural review functions and to ensure adherence to Enterprise Architecture (EA) technology standards and project specific solutions architecture. (i.e., design reviews).
  • Ensures technology solutions are production ready and meet the defined specifications, and that the solution can be maintained via production support methodologies and resources.
  • Assist in IS Service Management policy and processes to effectively support domain. Assisted processes include Incident Management, Problem Management, Change Management, Knowledge Management and Performance Management.
  • Review the ongoing implementation solution for improvement opportunities.
  • Facilitate communications between IS workgroups and business stakeholders for technical issues and/or major changes; acting as the technical domain subject matter expert.
  • Provide technical guidance to coach and mentor team members; provide performance feedback to manager(s).
  • Keep current and informed of domain related technologies and best practices.
  • Serve as technical owner and IT focal point for domain specific solutions.
  • Provide coaching and mentoring to team members in the areas of technical skills and competencies.
  • The position requires a full-time work schedule.  Full-time is defined as working at least 40 hours per week, plus any overtime as requested or needed to perform job responsibilities.
  • Perform all other duties as assigned.

REQUIRED COMPETENCIES

Required Job Skills

  • Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones
  • Intermediate PC proficiency
  • Intermediate proficiency in spreadsheet, database and word processing software

Required Professional Competencies

  • Strong knowledge of  IT systems, practices and functional units.
  • Strong knowledge of application development, infrastructure and operations.
  • Demonstrated thorough understanding of modern enterprise architecture, hands-on experience with Infrastructure platforms.
  • Integrity and Trust
  • Ability to utilize strong analytical skills, take appropriate risks, while dealing with ambiguity and make effective decisions using available data.
  • Ability to be approachable, develop peer relationships and build synergy with a diverse team in an ever-changing environment
  • Ability to take appropriate risks, using available information.
  • Anticipate downstream technical needs and steer architectural designs to appropriately factor in considerations.
  • Strong analytical skills to support independent and effective decisions..
  • Ability to be customer focused with strong verbal and written communications skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts.
  • Demonstrated thorough understanding of modern enterprise architecture, hands-on experience with enterprise business intelligence platforms.
  • Be driven for results and work effectively with management, project managers, business analysts, developers, engineers, architects, system administrators, and QA to conceive, design, and deliver successful solutions.
  • Able to operate at highly varying levels of abstraction including business strategy, product strategy, technical design and implementation.
  • Work with all levels of management and functional areas in BCBSAZ and understand the potential implications of system changes to those areas.
  • Ability to be self-aware and emotionally intelligent, able to give and receive constructive feedback and continue self-development.

Required Leadership Experience and Competencies

  • Provide leadership, promote teamwork, meet objectives and exercise independent judgment
  • Experience leading and implementing projects and working collaboratively with other departments levels
  • Ability to prioritize tasks and work with multiple priorities, sometimes under limited time contstraints.
  • Ability to build synergy with a diverse team in an ever-changing environment

PREFERRED COMPETENCIES

Preferred Job Skills

  • Expert knowledge designing highly redundant, scalable, multi-tier enterprise transaction processing systems from front end to back end.
  • Knowledge of HIPAA security and privacy standards.
  • In depth knowledge of healthcare and health plan data structures and business processes and workflows.

Preferred Professional Competencies

  • N/A

Preferred Leadership Experience and Competencies

  • N/A

Our Commitment

AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona.  For more information on our company, see azblue.com.  If interested in this position, please apply.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online