Our Culture

Help Inspire a Healthier Arizona

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Make a real difference

We’re committed to providing the best healthcare services around, and our employees make it possible. We look for talented, dedicated people and foster a culture that promotes personal and professional growth. You’ll thrive in an energetic environment where collaboration and innovation are key. Our mission is to improve the quality of life for Arizonans, and we want you to be part of it.

Inspire Health

We’re proud leaders in the Arizona community, and we understand how vital it is for us to promote good health in our home state. We’re helping members get the care they need and creating programs to help all Arizonans live healthier lives. We believe it’s our responsibility to inspire and enable healthy living, so we look for people with the drive to make a positive impact.

Diversity and Inclusion

Within BCBSAZ and HCA, it is essential that we create a culture of inclusion and opportunity as well as actively guard against bias of any kind. Discrimination and racism are real. Our aim is to empower every member of our team to engage in our mission of improving health for Arizonans. We believe that the power and perspective of diversity and inclusion is in fact, essential to our success in serving clients, achieving our mission and creating a healthy environment for all.

Click here to watch our DEI efforts from the past year!

We value our veterans

We actively recruit veterans through partnering with the U.S. Department of Veteran Affairs, the Military and Veteran Success Center of East Phoenix, and the Phoenix VA Health Care System. Twice a year, we host a table at RecruitMilitary hiring events in Phoenix, where we fill many roles with highly trained veterans. We’re always looking for solution-oriented people with drive and passion to join our team.

Our community impact

We love where we live, and are committed to making our community stronger. We proudly support hundreds of charities through donations, volunteering, and even paid employee volunteer opportunities.

Watch our care in action

AZ Blue Foundation

The Blue Cross® Blue Shield® of Arizona Foundation for Community & Health Advancement invests in the health of Arizona by tackling mental health, substance use disorder, chronic health conditions, and health equity. A 501(c)(3) private, non-operating foundation, the Foundation works in service of the public good through grant funding for programs and applied research that align with its focus areas.

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It feels good to give back and help our neighbors live healthier lives. Our Blue Gives Back program encourages employees to volunteer by providing them with eight paid volunteer hours per year. We’re honored to support non-profit organizations such as Mary’s Food Bank, United Way, and Special Olympics.

Heart Walk Bike Ms

Confessions of a CEO: Avoid Paving the Cow Path

Take a look at an article that our CEO wrote about workforce flexibility in the post-covid world.

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The right benefits for you

We believe that good health and work-life balance are key to doing your best work. As an employee, you’ll enjoy benefits that encourage both.

More Benefits Information

“I love my coworkers. Working with incredibly talented people motivates me and inspires me to continue learning and growing. There’s a lot of change happening at Blue Cross Blue Shield of Arizona right now, and it’s exciting. Our new corporate strategy is addressing many areas to ensure we accomplish our mission of improving the health of Arizonans.”

Felipe Marketing Specialist 1 year of service

“I would describe the culture as everyone taking responsibility, not just for their own work, but for company success. Blue Cross Blue Shield of Arizona gives everyone the opportunity to express their opinions to make our processes better. We all have different backgrounds, and Blue Cross Blue Shield of Arizona encourages us to share our experience to help our company succeed.”

April Quality Service Technician 4 years of service

“The most meaningful part of my job is helping members resolve any issues they may have. It can be something as simple as helping a member make a premium payment after they have tried several times to do it on their own. I’ve had members tell me I’ve made their day, and that means a lot to me!”

Cynthia Customer Service Representative 12 years of service

Our awards

Who doesn’t love being proud of where they work? Here’s what we’re proud of:

Ranking Arizona

Every year since 2012, BCBSAZ has been named Arizona’s #1 PPO by Arizona Business Magazine Ranking Arizona poll, the largest business opinion poll in Arizona. This year, BCBSAZ was also recognized as the #1 HMO plan and a finalist for best workplace culture in healthcare.

2020 Modern Healthcare Best Places to Work in Healthcare

Modern Healthcare has recognized BCBSAZ among the 150 companies and organizations to its Best Places to Work in Healthcare list for 2020. The recognition program honors companies throughout the industry that empower employees to provide patients and customers with the best possible care, products and services.

2020 AZ Central Top Companies to Work for in Arizona

AZ Central has named BCBSAZ a 2020 winner for their Top Companies to Work for in Arizona award in the large category. A survey was distributed to employees where 93% of respondents shared BCBSAZ provides programs and opportunities to help them be thier healthiest.

2020 Healthiest 100—The Healthiest 100 Workplaces in America

In recognition of Blue Cross Blue Shield of Arizona’s leadership in building a healthy, productive workplace and our commitment to employee and community health and well-being, we were named one of the Healthiest 100 Workplaces in America in 2018.

2020 Top-Ten Healthiest Employer

We were awarded top-ten healthiest employer in large/extra-large enterprise in Phoenix Valley.

2019 Most Admired Leaders

Our CEO, Pam Kehaly, was named one of the Valley’s Most Admired Leaders by the Phoenix Business Journal. We have seen how her vision, passion, and entrepreneurial spirit is bringing new ideas and opportunities to inspire better health for all Arizonans. That’s something we can all admire.

2019 Healthcare Leadership Award

Blue Cross Blue Shield of Arizona has been recognized by AZ Business magazine’s Healthcare Leadership Awards every year since 2012. The award honors Valley leaders and businesses for excellence in healthcare. We’ve received awards in the Healthcare Insurance Provider and Outstanding Wellness Program categories.

2017 Arizona’s Most Admired Companies Award

Every year, AZ Business magazine recognizes those companies that have the biggest impact on the economy, their employees, and the communities where they do business. Blue Cross Blue Shield of Arizona was honored in 2017, when we were named one of Arizona’s Most Admired Companies.

2017 WorldatWork Seal of Distinction

The WorldatWork Seal of Distinction recognizes organizations that provide a distinctly positive work environment. Blue Cross Blue Shield of Arizona earned this unique mark of excellence in 2017.