Our Culture

Help Inspire a Healthier Arizona

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Make a real difference

We’re committed to providing the best healthcare services around, and our employees make it possible. We look for talented, dedicated people and foster a culture that promotes personal and professional growth. You’ll thrive in an energetic environment where collaboration and innovation are key. Our mission is to improve the quality of life for Arizonans, and we want you to be part of it.

Inspire Health

We’re proud leaders in the Arizona community, and we understand how vital it is for us to promote good health in our home state. We’re helping members get the care they need and creating programs to help all Arizonans live healthier lives. We believe it’s our responsibility to inspire and enable healthy living, so we look for people with the drive to make a positive impact.

We value our veterans

We actively recruit veterans through partnering with the U.S. Department of Veteran Affairs, the Military and Veteran Success Center of East Phoenix, and the Phoenix VA Health Care System. Twice a year, we host a table at RecruitMilitary hiring events in Phoenix, where we fill many roles with highly trained veterans. We’re always looking for solution-oriented people with drive and passion to join our team.

Our community impact

We love where we live, and are committed to making our community stronger. We proudly support hundreds of charities through donations, volunteering, and even paid employee volunteer opportunities.

Opioids claim the lives of Arizonans every day. In 2018, we launched the Mobilize AZ program to fight back. The program has invested millions of dollars in programs that address substance misuse, including prevention, treatment, and recovery resources across the state. We’ve since expanded the program to address mental health conditions and diabetes—two additional critical health issues affecting Arizonans.

Learn More

It feels good to give back and help our neighbors live healthier lives. Our Blue Gives Back program encourages employees to volunteer by providing them with eight paid volunteer hours per year. We’re honored to support non-profit organizations such as Mary’s Food Bank, United Way, and Special Olympics.

Heart Walk Bike Ms

The right benefits for you

We believe that good health and work-life balance are key to doing your best work. As an employee, you’ll enjoy benefits that encourage both.

Health & Wellness

Health, dental, and vision insurance for you and your family
Life insurance
Long-term and short-term disability plans

Paid Time Off

11 paid holidays each year
Paid time off in addition to holidays
Paid volunteer opportunities

Financial Well-Being

401(k) savings plan with dollar-for-dollar matching contributions (up to 5% of your salary or other applicable legal limit)
All employee bonus plan
Flexible spending account and premium conversion plan
Performance Plus annual bonus program
Retirement program

Healthy Campus

On-site cafeteria and café at our Phoenix campus
Fitness center with personal trainers, a nutritionist, and daily exercise classes (like spin, Zumba, and yoga)
Gym reimbursement program for employees and spouses
Smoke-free workplace
Incentives for carpooling and subsidized bus cards

Additional Perks

Tuition reimbursement plan
College scholarships for dependent children
Child/elder care referral service
Employee counseling program
Employee referral reward program ($2,500 per successful employee referral that we hire)

“I love my coworkers. Working with incredibly talented people motivates me and inspires me to continue learning and growing. There’s a lot of change happening at Blue Cross Blue Shield of Arizona right now, and it’s exciting. Our new corporate strategy is addressing many areas to ensure we accomplish our mission of improving the health of Arizonans.”

Felipe Marketing Specialist 1 year of service

“I would describe the culture as everyone taking responsibility, not just for their own work, but for company success. Blue Cross Blue Shield of Arizona gives everyone the opportunity to express their opinions to make our processes better. We all have different backgrounds, and Blue Cross Blue Shield of Arizona encourages us to share our experience to help our company succeed.”

April Quality Service Technician 4 years of service

“The most meaningful part of my job is helping members resolve any issues they may have. It can be something as simple as helping a member make a premium payment after they have tried several times to do it on their own. I’ve had members tell me I’ve made their day, and that means a lot to me!”

Cynthia Customer Service Representative 12 years of service

2019 Most Admired Leaders

Our CEO, Pam Kehaly, was named one of the Valley’s Most Admired Leaders by the Phoenix Business Journal. We have seen how her vision, passion, and entrepreneurial spirit is bringing new ideas and opportunities to inspire better health for all Arizonans. That’s something we can all admire.

2019 Top-Ten Healthiest Employer

We were awarded top-ten healthiest employer in large/extra-large enterprise in Phoenix Valley.

2019 Healthcare Leadership Award

Blue Cross Blue Shield of Arizona has been recognized by AZ Business magazine’s Healthcare Leadership Awards every year since 2012. The award honors Valley leaders and businesses for excellence in healthcare. We’ve received awards in the Healthcare Insurance Provider and Outstanding Wellness Program categories.

2018 Healthiest 100—The Healthiest 100 Workplaces in America

In recognition of Blue Cross Blue Shield of Arizona’s leadership in building a healthy, productive workplace and our commitment to employee and community health and well-being, we were named one of the Healthiest 100 Workplaces in America in 2018.

2017 Arizona’s Most Admired Companies Award

Every year, AZ Business magazine recognizes those companies that have the biggest impact on the economy, their employees, and the communities where they do business. Blue Cross Blue Shield of Arizona was honored in 2017, when we were named one of Arizona’s Most Admired Companies.

2017 WorldatWork Seal of Distinction

The WorldatWork Seal of Distinction recognizes organizations that provide a distinctly positive work environment. Blue Cross Blue Shield of Arizona earned this unique mark of excellence in 2017.