Job Description

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

Hybrid in-office / remote position in Arizona only

Summary of Duties:

As part of an Agile development team, work on deployment, customization and integration of internal Salesforce and Microsoft Dynamics CRM. Activities include requirements reviews, design reviews, estimating work, programming to specifications and guidelines, unit testing, and daily status reporting. Design, maintain and develop moderately complex systems and CRM applications. Design, maintain, develop, and enhance Salesforce or Microsoft Dynamics systems and programs. Create logic, system, and program flows for complex systems, including interfaces and metadata. Participate or lead medium projects. Track and resolve processing problems, coordinating with all appropriate areas. Assist Users/Analysts with development of system interface specifications. Develop, write and implement processing requirements and post implementation review. Develop time and cost estimates and system modification schedules. Create and deliver presentations to staff and management. Responsible for technical and production support documentation in accordance with department standards and industry best practices. Maintain current knowledge on new developments in technology-related industries. Participate in corporate quality and data governance programs. Participate in on-call rotation.

Bachelor’s degree or equivalent in Computer Science or related field of study and 3 years of experience in CRM Solutions Development. 
Applicants must have demonstrated experience with the following: 

1)    3 years of experience with information technology;
2)    3 years of experience with Microsoft Dynamics or Salesforce;
3)    3 years of experience creating unit tests for new and existing code;
4)    3 years of experience reviewing and understanding business, functional and technical requirements;
5)    3 years of experience debugging and repairing programming defects;
6)    3 years of experience with Microsoft SQL databases;
7)    3 years of experience with SSIS, Data Transformation Services, T-SQL, stored procedure development, tuning, and enterprise data modeling;
8)    3 years of experience preparing and presenting business intelligence documentation; 
9)    2 years of experience in programming, query design, and database development;
10)    2 years of experience with ETL processes;
11)    2 years of experience implementing business workflows and processes;
12)    2 years of experience providing production support for incidents related to the technical support of business processes;
13)    2 years of experience documenting code and unit tests;
14)    2 years of experience with systems research and analysis;
15)    2 years of experience with business requirements development and user acceptance testing; and
16)    2 years of experience facilitating and resolving customer requests and inquiries for all levels of management within an organization.

Any and all experience may be gained concurrently.

Our Commitment

AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona.  For more information on our company, see  If interested in this position, please apply.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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