Job Description

Blue Cross Blue Shield of Arizona is a local, independent Blue Cross Blue Shield Association and a not-for-profit health insurance company headquartered in Phoenix. Founded in 1939, the company has more than 2,500 dedicated employees throughout its Phoenix, Tucson, Chandler and Flagstaff offices. Providing health insurance products, services and networks to more than 1.9 million Arizonans, Blue Cross Blue Shield of Arizona offers various health plans for individuals, families, and small and large businesses. Blue Cross Blue Shield of Arizona also offers Medicare supplement plans to individuals over age 65.

Blue Cross Blue Shield of Arizona helps to fulfill its mission of inspiring health and making it easy by delivering a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

For Internal Use Only:

GEN 28-30

PURPOSE OF THE JOB

This position serves as BCBSAZ’s Clinical Trainer and is responsible for the researching, writing and the delivery of behavioral health and integrated care trainings for Providers, community members, stake holders and community partners. This position serves all contracted Providers in all lines of business (RBHA/ACC) in direct partnership with BCBS, the Medicaid Business

Segment Clinical Team, AHCCCS and Arizona Workforce Development Alliance. This position is responsible for the delivery of required behavioral health and integrated care trainings throughout the network.

REQUIRED QUALIFICATIONS

1. Required Work Experience

· At least three (3) years’ practice and training-related experience

2. Required Education

· Master’s degree in Behavioral Health field

3. Required Licenses

· Independent license such as LPC, LCSW, LMFT, or LISAC

· A valid Arizona driver license with an acceptable driving record

4. Required Certifications

· N/A

PREFERRED QUALIFICATIONS

1. Preferred Work Experience

· N/A

2. Preferred Education

· N/A

3. Preferred Licenses

· N/A

4. Preferred Certifications

· N/A

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

  • Develop and create trainings based upon behavioral health evidenced based theories and integrated care interventions for all levels of Providers (Peer, BHP, BHT, PCPs, etc.)
  • Provide beginner level, experienced and master level trainings for all levels of Providers and attendees
  • Provide professional development and skill-based training for licensed therapists and psychologists contracted with BCBS, Medicaid Business Segment and community partners
  • Provide behavioral health training for community members and tribal members throughout Northern Arizona
  • Provide training on the Children’s System of Care required trainings and other Health Plan required trainings
  • Consults with organizational leaders, QM, and workgroups to develop and respond to training needs and requests
  • Simultaneously manages multiple, complex training projects
  • Posts and manages clinically sponsored trainings
  • Develops and conducts follow-up assessments to determine training needs in the network
  • Uses formal instructional design methodology to develop and support sophisticated, complex and/or enterprise-wide, competency-based training, skills, and educational tools for the network
  • Incorporates feedback gathered from participants and other relevant audiences to improve training, processes, and products
  • Serves as a curriculum/course development lead in partnership with subject matter experts internally and externally to BCBSAZ
  • Perform all other duties as assigned
  • The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements

REQUIRED COMPETENCIES

1. Required Job Skills

· Experience using Microsoft Office products, Video recording/editing software, Webinar based platforms (i.e., Zoom),

Relias Learning Management System, Eventbrite, WordPress Website functions

· Plan large scale events/conferences

· Ability to prioritize work

· Ability to communicate effectively both verbally and in writing

· Knowledge of the behavioral health and health care integration

2. Required Professional Competencies

· N/A

3. Required Leadership Experience and Competencies

· N/A

PREFERRED COMPETENCIES

1. Preferred Job Skills

· N/A

2. Preferred Professional Competencies

· N/A

3. Preferred Leadership Experience and Competencies

· N/A

Our Commitment

BCBSAZ does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona.  For more information on our company, see azblue.com.  If interested in this position, please apply.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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