Job Description

Blue Cross Blue Shield of Arizona is a local, independent Blue Cross Blue Shield Association and a not-for-profit health insurance company headquartered in Phoenix. Founded in 1939, the company has more than 1,800 dedicated employees throughout its Phoenix, Tucson, Chandler and Flagstaff offices. Providing health insurance products, services and networks to more than 1 million Arizonans, Blue Cross Blue Shield of Arizona offers various health plans for individuals, families, and small and large businesses. Blue Cross Blue Shield of Arizona also offers Medicare supplement plans to individuals over age 65.

Blue Cross Blue Shield of Arizona helps to fulfill its mission of improving the quality of life of Arizonans by delivering a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

Purpose of the Job 

The Business Intelligence (BI) Developer is responsible for the design, creation, and maintenance of sustainable reporting solutions to support data-driven decisions. Drives significant analytic initiatives in support of business strategies. Develops an understanding of business processes and operational tools in order to create meaningful reporting designs. Responsible for the analysis of business data needs and develops the required data modeling. Designs and develops creative and interactive data visualizations. Partners with business leaders across the organization to support and implement high-quality, data-driven solutions. Assists IT with collecting and storing operational data from source systems. Stays current on all processes, techniques, tools, and industry best practices to ensure BlueCross BlueShield of Arizona is at the forefront of Business Intelligence solutions.

Essential Job Functions & Responsibilities 

*     Partner with business leaders and SMEs to understand reporting and analytics needs within their functions.
*     Gather, document, and analyze business reporting requirements. 
*     Map business requirements to source data structures and develop data models from data located within multiple data stores utilizing data solutions such as SQL or Snowflake.
*     Design, build, and maintain dashboards visualizations using BI applications such as Tableau or Domo.
*     Ensure dashboards are creatively designed and tell a story behind the data.
*     Analyze report data for accuracy and report on potential quality errors.
*     Participate in peer review process to ensure all reports are accurate prior to distribution.
*     Partner with business owners to prioritize projects to ensure the most important items are being successfully addressed.
*     Partner with IT to identify and store required data sets.
*     Partner with stakeholders to plan, communicate and deliver data visualizations successfully and on time.
*     Provide regular communications on the status of assigned items, both currently being worked and those in the backlog.
*     Provide ongoing analytics expertise and insights into data trends across the operational segments.
*     Lead and facilitate dashboard demonstration and educational sessions
*     Provide ad-hoc data analysis and support to business functions.
*     Perform all other duties as assigned.
*     The position requires a full-time work schedule.  Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.


Required Qualifications
1.    Required Work Experience
*     2 years of Business Intelligence experience 
*     3 years of Data Analytics, Dashboarding, Reporting, or Analysis experience
2.    Required Education
*     High-School Diploma or GED in general field of study
3.    Required Licenses
*     N/A
4.    Required Certifications
*     N/A 

Preferred Qualifications
1.    Preferred Work Experience
*     5 years of Business Intelligence experience 
*     5 years of Data Analytics, Dashboarding, Reporting, or Analysis experience
*     2 years Operational experience
2.    Preferred Education
*     Bachelor’s Degree in Data Science, Business, or related field
3.    Preferred Licenses
*     N/A
4.    Preferred Certifications
*     N/A


Required Competencies
1.    Required Job Skills
*     Advanced skills in data applications such as Tableau, SQL, Power BI, ETL
*     Ability to display complex quantitative data in a simple, intuitive format to present findings in a clear manner 
*     Creativity in designing data visualizations
*     Strong understanding of data structures that ease the generation of reliable data 
*     Strong analytical skills. 
*     Proficient Data mining and normalization skills
*     Ability to multitask, prioritize, and manage time efficiently
*     Adaptability / ability to manage change
*     Must be articulate and able to communicate with employees at all levels across the organization, from front-line worker to executives
*     Proficiency in spreadsheet, database and word processing software
2.    Required Professional Competencies
*     Results focused with successful record of accomplishments
*     Ability to manage multiple priorities
*     Maintain confidentiality and privacy 
*     Ability to maintain posative work relationships
*     Ability to complete tasks with limited supervision
*     Ability to think about customer and employee needs when evaluating possible solutions
3.    Required Leadership Experience and Competencies
*     N/A

Preferred Competencies 
1.    Preferred Job Skills (Applies to All Levels)
*     Advanced proficiency in spreadsheet, database and word processing software
*     Intermediate proficiency with data warehouses and query tools / design
*     Intermediate skill with data visualization tools, such as Tableau
*     Intermediate proficiency with development, testing, and management of Tableau Dashboards
*     Intermediate understanding of data management principles
*     Advanced skill in database, spreadsheet, business intelligence, statistical, and data cubing software
*     Familiarity with provider network design processes and strategies
*     Knowledge of health benefit design and rating techniques
*     Advanced skills in mathematics and statistics 
*     Proficiency in SAS Enterprise Business Intelligence software
*     Advanced understanding of data management principles 
2.    Preferred Professional Competencies (Applies to All Levels)
*     Project management skill needed to create timelines, track deliverables and progress, resolve issues, and communicate project status
3.    Preferred Leadership Experience and Competencies (Applies to All Levels)
*     Ability to engage and collaborate with team members and business stakeholders at all levels of the organization
*     Ability to make decisions in a timely manner, sometimes with incomplete information and under tight deadlines
*     High standard of performance while pursuing aggressive goals
*     Principled leadership and sound business ethics

Our Commitment

BCBSAZ does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank You

Thank you for your interest in Blue Cross Blue Shield of Arizona.  For more information on our company, see  If interested in this position, please apply.

Imagine doing life-changing work and helping more than one million Arizonans live healthier and longer lives. That’s the kind of satisfaction you’ll find when you work here. Our exceptional teams in Phoenix, Tucson, Chandler, and Flagstaff have been transforming healthcare for more than 80 years. Explore what's possible with a career at Blue Cross® BlueShield® of Arizona

Posted 25 Days Ago

Full time


Application Instructions

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